With the growing technology, every business needs to update their phone systems as well. Adding new employees becomes very difficult using traditional phone systems, so it is essential to use cloud-based telephony.

Cloud-Based Phone System


If today your business is using the ISDN phones or the PSTN phones, then it is very high time to switch to the more efficient and cost-effective business phone systems. It doesn’t matter whether you run a small business, or a large enterprise cloud-based phone system can be very beneficial for your business.

What is a Cloud-Based Phone System?

A cloud-based phone system is one that enables businesses to manage their communication services in a less cost and more agile manner.

A cloud-based business phone system uses VOIP technology to join the phone calls. For running cloud-based phones, you need a very high internet connection. A cloud-based phone system offers security and advances telephony features like auto-attendants, conference bridges, extension dialing, etc.

How to Install Cloud-Based Phone System?

Setting up a cloud-based telephone system is different from traditional ones. First, you decide your needs and then discuss them with your provider. With a conventional telephone system, the lack of option limits the possibility for your business. With a Cloud-based business telephone system, your requirements help determine settings. Discussions include your current and future organizational needs.

Depending on the features you choose, you might have to install hardware. It links to the cloud-based network. There are no central servers in place. You also don’t need to connect to a local telephone provider. Everything is managed in the remote data center after the system installs and tested.

Benefits of Using Cloud-Based Business Phone System

It can be very confusing which telecommunication system one should adopt. So here we have shared some significant advantages of using cloud-based telephony to make it easy for you to switch to this phone system from your traditional system-

  • Save Lot Of Business Money

Undoubtedly cloud-based phone system is very cheap than traditional phone systems. If you want to prevent your expenses or extra investment, it is best to switch to cloud-based phone systems. Now the point is why it is cheaper than traditional phones because it doesn’t use the classic lines to connect phones and no rental for it. The regular telephones also have a recurring maintenance cost, whereas the cloud-based phone system doesn’t require it.

There are many other cost-saving offers associated with this phone system. The local calls are free, inexpensive international markets are there, and toll-free numbers are available.

  • Reliability and Performance

Even in disaster times, a cloud-based phone system will run and don’t stop your business process. Even when something goes wrong, like natural disasters, human errors, cybersecurity attacks, and cloud-based phone systems work. This feature makes them the most reliable phone systems.

All these causes are hazardous and can stop your business process for a very long time, therefore adopt a phone system which will provide you uninterrupted services.

  • Easy To Install and Setup

Installing and setting your traditional phone system can be very time-consuming and very expensive, and thus there is a lot of productivity loss. On the other hand, cloud-based phone system installs very easily and quickly.

Therefore with the cloud-based phone system, you can expand your business and keep all your communications running no matter whatever the situation is. This way, productivity will increase.

  • Less Maintenance is Required

The traditional phone requires a lot of maintenance and effort. It requires one or two people who keep on looking and monitoring this phone system. It will require you to hire staff from outside and thus increase your expenses. OOn the other hand, using a cloud-based phone system doesn’t need a dedicated team to monitor and maintain it. Again this saves you many costs because your VOIP service provider will handle it all on its end.

The VOIP service provider will handle it entirely off-site. They will solve all your issues and queries.

  • Easy To Deploy New Projects

The best thing about the cloud-based phone system is that it allows you to deploy your projects into the new design very conveniently. Even If you want some customized feature, you can ask your VOIP service providers for the same. The service provider enables you to configure various settings to fulfill your firm’s demands.

During your business’s busy time, you can easily add new features like premium calling features to maximize your call efficiency and productivity.

  • Improved Customer Service

The cloud-based phone system has excellent features like auto-attendant, Virtual Receptionist (VR), etc., that efficiently directs your calls to different departments and makes some interesting and attractive greetings to a given department. You can set some holiday greetings in advance, or you can add a hold-on message about the special promotions, etc. All these features will make your customers satisfied and happy.

  • Unified Communications

With a cloud-based phone system, you can easily centralize your business communications single platform. You don’t have to intrude on your business communication or telecommuting technology.

This process is called unified communications. It encompasses conference calls, file sharing, video calls, instant messaging, etc.

Unified communications improve the productivity of your business and improve business collaboration between onsite employees and remote workers.

  • Supports Remote Working

Now the work from home has increased post-Covid-19, and therefore cloud best systems make remote working easy. The traditional phone systems cannot meet these latest business needs with their clunky wiring and outdated PBX phone systems.

The remote work features are very easy to setup.


The cloud-based phone system has many more useful features that make them different and essential for your business. Small businesses require the VOIP numbers to run remotely and enjoy the advantages of managing business smoothly from any place.

Using a cloud-based system in your business can make meetings more efficient even when employees work remotely.

A cloud-based phone system is very flexible and can adapt to the growth of a business. Choose the right VOIP service providers and make your business communication journey smooth and productive. Get free from all the barriers you used to face in the traditional phone system and switch to better communication systems.

Amy WatsonBusiness
With the growing technology, every business needs to update their phone systems as well. Adding new employees becomes very difficult using traditional phone systems, so it is essential to use cloud-based telephony.   If today your business is using the ISDN phones or the PSTN phones, then it is very high...